Child Safety Policy
Effective Date: [12-03-2025]
At Muftaax Delivery & Ride, we are committed to ensuring the safety and well-being of children. Our services are designed for responsible adult users, and we implement strict policies to protect minors who may come into contact with our platform.
1. Age Restrictions
Muftaax services, including food delivery and ride-sharing, are intended for individuals who are at least 18 years old. Users under 18 may only use our services under the supervision of a parent or legal guardian.
2. Child Passenger Safety
- Minors under 18 must be accompanied by an adult when using ride services.
- Drivers have the right to refuse a ride request if a minor is unaccompanied.
- Parents or guardians are responsible for providing appropriate child safety seats as required by law.
3. Safe Delivery Practices
- Delivery drivers are not permitted to hand over food or packages directly to minors without adult supervision.
- Contactless delivery options are available for additional safety.
4. Protection of Minors' Personal Information
We do not knowingly collect personal data from children under the age of 13. If we discover that a child has provided us with personal information, we will take steps to delete it immediately.
5. Reporting and Support
We encourage users to report any suspicious or unsafe behavior regarding child safety through our support channels. If you believe a child's safety is at risk, please contact our support team immediately.
6. Legal Compliance
Muftaax complies with all relevant child protection laws and safety regulations in the regions where we operate.
7. Contact Us
If you have any concerns or questions regarding child safety, please contact us at:
Email: support@muftaax.com
By using Muftaax, you acknowledge and agree to our Child Safety Policy.